ServiceNow ITAM Lead

Chennai, India
Contracted
Experienced
Arthur Lawrence is hiring a ServiceNow ITAM Lead to develop and oversee the IT Asset Management strategy across hardware, software, and cloud environments for a client in Chennai, India. This role ensures asset lifecycle governance, compliance, and cost optimization while collaborating with cross-functional teams.
Key Responsibilities:
  • Define and implement ITAM policies and lifecycle processes
  • Lead HAM and SAM operations and teams
  • Ensure license compliance and regulatory adherence
  • Collaborate with Procurement, Finance, and IT for cost-effective asset use
  • Drive improvements in ITAM tools (e.g., ServiceNow) and reporting
  • Support audits and track KPIs for asset performance
Requirements:
  • 8+ years in ITAM, with 3+ years in leadership
  • Strong experience in HAM, SAM, and ITAM platforms
  • ITIL/ITAM certifications preferred
  • Excellent communication and stakeholder management skills
About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
Acknowledgements from Industry Peers:
  • Winner of Entrepreneur 360 Award (2019).
  • IAOP Award; Ranked in top 100 internationally.
  • Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest. Growing companies of America.
  • Named one of the top ten fastest growing businesses in Houston in 2016.
  • Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.
Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship
Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
 
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